As your company is looking for an IT service provider in Michigan, you may feel overwhelmed with the choices. Business managers who do not work within the industry but know they need to upgrade their infrastructure may feel extremely confused with technological terminology.
On top of that, trying to compare the various technology companies in Michigan in order to find the right one for your business can be challenging, even for people who are IT professionals.
Whether you’re a professional IT manager or not, there’s a lot to think about, so let us help you narrow down your options.
How to Find the IT Service Provider in Michigan that’s Right for Your Company
As you are looking for a technology services provider, think about what you need, how much of it you need, the size of your company, how much you can spend, and how responsive and accessible the company is.
Consider the following in order to make the best choice.
Analyzing service offerings is clearly the place to start. Assess what you need to have done, and make sure the providers you are comparing can provide those services.
Nordicom Technologies, for example, can offer the following services and more for companies of all sizes throughout not only Michigan but also the country:
Internet & WAN Networking Solutions
- AT&T FlexWare
- Fixed wireless
- Dedicated internet access
- High-speed internet
- Multiprotocol label switching (MPLS)
- Threat management
- Network cybersecurity solutions
- Mobile security
- IoT security
- Data and app security
Business Voice & VoIP Solutions
- Unified communications and collaboration
- Next Generation 9-1-1
- Contact and call center solutions
- Cloud networking
- Colocation services
- Cloud disaster recovery
IoT/Internet of Things
- Machine to machine IoT
- FirstNet for first responders
- Technology engineering
- Technology design
- Technology management services, including technology life cycle management, technology audit, TLM implementation, and infrastructure and connectivity plan/design
Beware of companies that offer more than what you really need. Choose a provider that can help guide you toward the best decisions for not only functionality and security, but also your budget.
In other words, whether you need a little or a lot, choose a provider that can set you up for success either way.
2. Technical Expertise & Experience
Review each potential provider’s website and read the “About” pages. See how long they have been in business.
In some industries, it’s more important to find someone who stays trendy and current, so longevity doesn’t matter much. In other industries, the number of years of experience is vital to success.
When looking for an IT services provider in Michigan, you need both: trendy and experienced.
Why? It’s because you need someone who understands how technology worked way back when as well as how technology works today. Choosing someone who has experience in yesterday’s technology and today’s will help to ensure your company’s outdated systems are brought up to today’s standards.
And if you’re starting from scratch rather than upgrading technology, you can’t go wrong looking for someone who can offer the best of both worlds.
The partnerships aspect might not be clear to everyone, but it’s extremely important. Your IT services provider will use technology, resources, and equipment from its partners, so your infrastructure will only be as dependable as what it’s made of.
For example, Nordicom Technologies partners with the following leading providers and suppliers:
- AT&T (AT&T Alliance Channel Solution Partner/Platinum Elite Champion, 2019-2021)
- AT&T Cybersecurity
- Microsoft (Partner Network)
- Juniper Networks
- Paloalto Networks
- Silver Peak
- NHCE in Contact
4. Overall Reputation
Although you should take what you read online with a grain of salt, the overall perception you get about a company can sometimes be a key indicator of its standards of service. Read the reviews on Google, Facebook, and even Indeed and Glassdoor. How happy employees are and how well they are treated may provide a glimpse into how you would be treated.
In addition to reading reviews online, talk with other businesses who have recently acquired IT services in Michigan. See which companies they used and if they’re happy with the results. Word of mouth is the best referral.
5. Team Standards, Accessibility & Friendliness
When you’re talking about technology, communication, organization, and the security of your information and equipment, an IT company’s responsiveness is of the utmost importance. Seconds are of the essence when your systems go down or you experience a cybersecurity threat, so you should feel confident that you have support when you need it.
The team’s standards should be in providing exceptional, genuine, and attentive customer service, along with reliable equipment and optimal solutions.
Finally, if you’re really struggling in trying to choose the best IT service provider in Michigan for your company, go with your gut – just like you would with pretty much anything in life. Whether it’s pizza delivery or transforming your network infrastructure, you likely want to choose people you like. Sometimes, that’s the simple, deciding factor that makes the ultimate difference.
The Technology Services Company for Your Business
Once you have answered the questions and completed your research in pursuit of an IT professional in Michigan, we have no doubt that Nordicom Technologies will land at the top of your list.
Based in Novi, Nordicom works with top-tier technology companies to provide customers with quality solutions for their voice, internet, security, and infrastructure needs. Our team has more than 60 years of experience in consulting, engineering, design, implementation, and management, and we deliver technology expertise through a full life cycle model of services for the private and public sectors.